The person whom we hear most often saying “May I help you, sir” is the receptionist. Their job mainly circles around finding the best solutions for their customers. Their duty lies in locating the right kind of resources, fulfilling the requirements of their esteemed customers. Someone said, “We are now living in a customer focused world – we need to be treating the customer like the king”. That’s right. The customer is the most important person; if they are not there – we don’t survive. It was when I was having a discussion with an entrepreneur that it occurred to me that, there also exists a paradox to the “May I help you” query. This is something that we never thought off, and its trueness is still uncertain. For the people who believe in ego and inferiority complexes, when someone says “May I Help you”, he is actually offering to help you on areas that you are not aware of. He is willing to put his time and efforts to ensure you are being served. He has access to information and re...
Inspiring people to take control of their lives...